Here at Housingplus we have the benefit of over 28 years of experience in tenant and property management to offer you. Over time we have developed sound systems and philosophies that we are proud of and believe make for an enhanced tenant/property manager relationship.
We pride ourselves on building and, more importantly, on sustaining good relationships with our tenants. Our flats are long-term rental properties and the majority of our tenants stay for more than one fixed term - we even have some who have been with us for over 10 years. While we have several one and two bedroom flats, a number of our flats are set up for large groups of flatters (4 or more). It is common for these flats to be passed from one tenant to another through word of mouth. We believe this is a testament to our 'tenant care' approach to property management, as people don't usually recommend a difficult property manager to a friend. We feel our success is not due to any one reason but rather the result of our sound goals and practices.
|Fair market rents||Each year we compare our rents very carefully with similar professionally managed properties.|
|Tenants are treated as valued clients||Our philosophy is for our staff to treat tenants as they would want to be treated, if they were tenants themselves. No tenant has ever taken us to the tenancy tribunal.|
|Privacy for tenants||Once an all-clear inspection report is achieved, we do not re-inspect for 6 months (or often longer).|
|Maintenance attended to promptly & according to urgency||Most maintenance is done by our own staff rather than by contractors which allows us to allocate their time according to the urgency of requests and ensures urgent issues can be attended to immediately.|
|Security||Our maintenance staff have a proven history of trustworthiness and become known to our tenants providing them not only with security, but peace of mind. The majority of our flats are fitted with a security lock - these provide tenants with assurance that past occupants at the flat do not still have keys.|